Services and Repair

To ensure your water softener stays at optimal performance we strongly recommend having it regularly serviced. We offer servicing and repairs to water softeners we have installed, and other makes and models across Colchester, Chelmsford, Southend, and the surrounding areas.
Michelle Ahmed
Michelle Ahmed
2023-08-31
I just wanted to thank everyone at Hawker Softeners Ltd so much especially Faye, Jan and Stuart for being so brilliant and providing excellent customer service. We recently moved into a Victorian house in East Hertfordshire and the water quality here is terrible, so we had no choice but to get a water softener installed in our home. I contacted Kinetico and Hawker Softeners on Monday 7th August and by Tuesday 8th the softener was delivered to my home so extremely fast and reliable service especially as I was so desperate to fix our hard water issues which have been so unbearable to live with. A family member installed the softener for us but he forgot to glue some pipework together which caused a leak, and luckily Stuart from Hawker Softeners came around a few days later to fix the issue and also set our softener to the correct setting for our area. Absolutely brilliant service from an excellent family run company really cannot thank you enough for everything! Best wishes Michelle & Brett
Diane Hall
Diane Hall
2021-04-17
Recently had a water softener installed and are very happy with the product, the installation and the service. All completed quickly and with care.
Andrew Faupel
Andrew Faupel
2020-10-24
Great service with no pressure selling, Kinetico Softener fitted really quickly and is a great quality. Unobtrusive as it's fitted neatly in the under sink cupboard. Can thoroughly recommend Hawker Softeners.
Eithne Stretch
Eithne Stretch
2020-02-18
Excellent customer service and no pressure selling. Nothing was too much trouble. Thoroughly recommend.
Daniel Lear
Daniel Lear
2020-02-18
Had a water softener, outside tap and kitchen tap installed. Great service and great workmanship. Would highly recommend.
Elliot Barker
Elliot Barker
2019-12-05
We had our water softener and filtration system fitted in July by Andrew and could not be happier with the quality of water and service received. Less than a day to install and ready to use straight away. We have seen a big difference with no longer having hard water. We pulled in a few quotes from other competitors and Hawkers were the best choice who met all of requirements, and breaking down the difference between each product.
Carol Morris
Carol Morris
2019-11-23
Would highly recommend this company and the fitter Callum was excellent no mess and very courteous
daniel martin
daniel martin
2019-04-28
Had the softener for a week now and you can really tell the difference. Really professional from start to finish and would recommend Hawker softeners for anyone looking for a competitive price, great product and and brilliant customer service.
15 Langwood gardens
15 Langwood gardens
2019-04-15
Had the Kinetico installed 4 years ago now. I have had no problems throughout this time. I am in process of recommending a friend also because no like scale buildup anywhere even after 4 years. Great job guys thank you.

Why Choose Us?

High-quality products with optimal efficiency
Direct services, no sub-contractors
Quality diagnosis and instant repair
Timely response and prompt services
Affordable quotes and cost-effective services
Seamlessly handling projects from start to finish
Overall satisfaction guaranteed
Expert technicians for both domestic and commercial softening systems

Keep your system running at the best performing level for years, and extend the working life of your water softening system.

Request a free quotation

Fill out the quotation form for a member of our team to provide you with a dedicated quote.

Alternatively if you prefer to call our office to ask any questions or specific requirements then feel free to do so on 0800 7311 461. 

Quotation Form

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